Learner Guide-ICTSAS502 Establish and maintain client user liaison Learner Guide activities and tasks are mapped

activities and tasks are mapped to the requirements of each unit of competency

procedures etc) are included to ensure that assessments are consistent and based on the Principles of Assessment and Rules of Evidence

emotional and physical wellbeing HLTWHS001 Participate in workplace health and safety Elective units CHCCCS019 Recognise and respond to crisis situations CHCADV001 Facilitate the interests and rights of clients CHCCCS017 Provide loss and grief support CHCCCS020 Respond effectively to behaviours of concern If you require RPL Kits with comprehensive benchmarking

configure and secure a small office or home office network ICTSAS410 Identify and resolve client ICT problems ICTSAS412 Action change requests Elective Units ICTNWK401 Install and manage a server Group B ICTNWK404 Install

Learner Guide-ICTSAS502 Establish and maintain client user liaison Learner Guide activities and tasks are mappedOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce